Privacy policy

Privacy Policy

Claire Jewelry (“Claire Jewelry,” “we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website or purchase products from us.

1. Information We Collect

We may collect the following types of Personally Identifiable Information (PII) when you:

  • Register or make a purchase

  • Sign up for newsletters or promotions

  • Contact our customer service

  • Enter giveaways or marketing campaigns

This may include:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (e.g., credit card info)

  • IP address and browser/device data

2. How We Use Your Information

Your personal data may be used to:

  • Process transactions and fulfill orders

  • Communicate with you about orders, updates, and promotions

  • Respond to inquiries and customer service requests

  • Improve and personalize your shopping experience

  • Ensure security and fraud prevention

  • Comply with legal obligations

We do not sell or rent your personal information to third parties for marketing purposes.

3. Payments

When you make a purchase through Claire Jewelry:

  • You provide payment details directly to our secure third-party payment processor.

  • You confirm that the payment information is accurate and that you are authorized to use it.

  • Claire Jewelry is not liable for third-party payment systems' data practices, which are governed by their own privacy policies.

4. Order Cancellation and Risk of Loss

  • Ownership and risk of loss pass to you once your order is handed over to the shipping carrier.

  • We reserve the right to cancel or refuse any order at our sole discretion.

5. Data Sharing

We may share your information with trusted partners or service providers (e.g., logistics, payment processors, marketing tools) only as necessary to perform business functions.

We may also disclose personal information:

  • To comply with legal obligations

  • To prevent fraud or protect our rights

  • If required by court order or legal request

  • In the event of a business transfer (e.g., merger or acquisition)

Your data may be transferred internationally, including outside the European Economic Area (EEA), where data protection laws may differ.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Track site performance and usage

  • Personalize content and promotions

You can disable cookies in your browser settings, but this may affect site functionality.

Third-party advertisers may also use cookies; we are not responsible for their privacy practices.

7. Marketing Emails

You may receive emails from Claire Jewelry related to:

  • Account setup and order confirmations

  • Promotions, discounts, and newsletters

  • Service or product updates

You can unsubscribe from marketing emails at any time via the link in the email footer.

8. Data Security & Storage

  • We store your data securely and take reasonable steps to protect it from loss, misuse, or unauthorized access.

  • Data is retained for up to 3 years after your last interaction with us, unless required longer by law.

However, no online transmission is 100% secure. By using our site, you acknowledge the inherent risks of data transfer over the Internet.

9. Children's Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Access & Accuracy

You have the right to:

  • Request access to the personal information we hold

  • Correct or update inaccurate data

  • Request data deletion, subject to legal exceptions

To make such a request, please contact us at support@claire-jewelry.com. A small admin fee may apply.

11. Intellectual Property & Use Restrictions

All content on our website—including text, images, logos, and software—is the property of Claire Jewelry or our licensors and is protected by intellectual property laws.

You may not:

  • Use automated tools to scrape or mine our website

  • Modify, copy, or create derivative works from our content

  • Use our logos or branding without written consent

Any unauthorized use may result in legal action.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we may notify you via email or by posting a notice on our website.

By continuing to use the site, you agree to the updated policy.

13. Contact Us

For any questions, concerns, or data access requests, please contact:

📧 Email: support@claire-jewelry.com
📍 Mailing Address:
Mode Galerie Limited
UNIT 1005, 10/F, Boss Commercial Centre
28 Ferry Street, Yau Ma Tei, Hong Kong
Company Number: 75791642